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Note: I work in a heavily managed environment, where users cannot install apps unless they have been pre-vetted by the IT department. 1. Use apps in full-screen view Macs have the ability to show apps in full-screen view, removing the ‘Dock’ and the top menu bar from view. The full screen mode allows users to focus on the one app only, with no other distractions. Full-screen view is available for most apps on Mac OS X Lion or above (at the time of writing Lion, Mountain Lion, Mavericks and Yosemite)....

Post 15 of 15 ECIS Tech Conference in numbers 3 days, including a pre-conference day 101 presentations, workshops and networking opportunities Up to 8 concurrent strands Over 220 delegates 15 student helpers Over 75 organisations represented 25 countries represented Top 5 countries accounted for 3/4 of delegates Furthest delegates flying all the way from Japan and West Coast of the USA #ECIStech2015 hashtag delivered to over 1 million timelines Feedback Student helpers highly praised Over 95% of delegates happy with the sessions offered Over 90% of delegates happy with networking opportunities offered 80% of delegates happy with the transportation options provided 90% of delegates happy with the lunch provided Nearly 100% of delegates happy with coffee and snacks provided Nearly 100% of delegates happy with the Wifi provision 90% of delegates happy with the choice of conference hotels 100% of delegates happy with communication from organisers 90% of delegates had their expectations met Improvements Even though the feedback was excellent, there are some things we wish we had done better, for example:...

Post 14 of 15 Breakfast Every morning of the conference we ensured delegates had access to tea, coffee, juice and tasty snacks. This was a nice way to start the day and to get to meet new people. We purposefully scheduled conference buses to reach the venue early to allow time for breakfast (it was also a nice way to deal with potential delays due to traffic). Tea and Coffee break Coffee, tea, juice and light snacks were made available to delegates throughout the entire day, but we encouraged delegates to gather at break times, between sessions....

Post 13 of 15 Lufthansa strike A significant proportion of our delegates reached the conference by plane (around two-thirds). Some delegates had to cancel at the very last minute, as Lufthansa was on strike over the weekend of our conference. This issue affected around 10 delegates. We offered a full refund. The strike meant some delegates (including presenters) were delayed. Luckily this didn’t affect our schedule. Two of our presenters had to reschedule flights with other companies to make it to the conference on time....

Post 12 of 15 Requirements Presenters were asked from the very beginning if they had any specific requirements for their presentations, using the presentation proposal form. Few presenters had special requests, but we logged those for later use. Stationary packs Every presentation room was kitted out with the following: Whiteboard + pack of markers Paper flipchart + pack of markers Packs of post-it notes for delegates Felt-tips for delegates Pencils for delegates A pen and notebook was made available by a sponsor in the delegate bags....